Please read and understand these policies that keep business running smoothly. Thank you!

By Appointment Only
To schedule a posture appointment with me, simply book online! For same day availability, please instead call 949-939-1189.

Cancellation Policy
You can cancel up to 24 hours in advance at no charge, or less than 24 hours in advance for a 50% charge. To cancel your appointment, please follow the link in your appointment confirmation email. If this doesn't work for any reason, call or text 949-939-1189 or email.

Appointment Change
If you need to change your appointment, please use the link in your confirmation email to cancel and then reschedule. If you are having trouble doing so, call/text 949-939-1189.

No shows
Failing to show for your appointment without prior notice keeps others from filling your appointment time and receiving the care they need. 100% of the fees for your scheduled service will be charged to your credit card before your next session. 

Running Late
If you are running late, please call/text 949-939-1189. 

Payment
PayPal, Zelle and Venmo are preferred, but credit card is accepted with a 3% surcharge.

Refunds
Posture alignment therapy packages and gift certificates are nonrefundable/ nontransferable unless deemed appropriate by Kaylie Sanders.